ISO INTERNATIONAL STANDARD 21620 First edition 2021-11 Tourism and related services Heritage hotels - Equipment and service requirements Tourisme et services connexes - Hotels de patrimoine - Exigences relatives a I'équipement et aux services Reference number IS0 21620:2021(E) ISO @IS02021 IS0 21620:2021(E) COPYRIGHT PROTECTED DOCUMENT @ IS0 2021 All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may the internet or an intranet, withoutpriorwrittenpermission.Permission can be requested from eitherIso at the addressbelow or Iso's member body in the country of the requester. ISO copyright office CP 401 · Ch. de Blandonnet 8 CH-1214Vernier,Geneva Phone: +4122 749 0111 Email: [email protected] Website: www.iso.org PublishedinSwitzerland i @ IS0 2021 - All rights reserved

ISO 21620 2021 Tourism and related services — Heritage hotels — Equipment and service requirements

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