ISO INTERNATIONAL STANDARD 23412 First edition 2020-05 Indirect, temperature-controlled refrigerated delivery services Land transport of parcels with intermediate transfer Services de livraison frigorifiques indirects sous temperature dirigée - Transport terrestre de colis comprenant un transbordement Reference number IS0 23412:2020(E) ISO @IS02020 IS0 23412:2020(E) COPYRIGHTPROTECTEDDOCUMENT @ ISO 2020 All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting below or Iso's member body in the country of the requester. ISO copyright office CP 401 : Ch. de Blandonnet 8 CH-1214 Vernier, Geneva Phone: +41 22 749 0111 Fax: +41 22 749 09 47 Email: copyright@iso.org Website: www.iso.org Published in Switzerland ii @ IS0 2020 - All rights reserved