ISO INTERNATIONAL STANDARD 19809 Firstedition 2017-11-13 Packaging Accessible design - Information and marking Emballages Conception accessible - Informations et marquage Reference number AX IS0 19809:2017(E) ISO @ IS0 2017 IS0 19809:2017(E) COPYRIGHTPROTECTEDDOCUMENT @IS02017,Published inSwitzerland All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below or ISO's member body in the country of the requester. ISO copyright office Ch. de Blandonnet 8 . CP 401 CH-1214 Vernier, Geneva, Switzerland Tel. +41 22 749 01 11 Fax +41 22 749 09 47 copyright@iso.org www.iso.org ii @ IS0 2017 - All rights reserved IS0 19809:2017(E) Contents Page Foreword ..iv Introduction. 1 Scope. 2 Normative references .1 3 Terms and definitions. 4 Design considerations for increasing accessibility of information and marking for packaging .2 4.1 General design consideration. 2 4.1.1 Considerations of diverse users and diverse contexts of use 2 4.1.2 Use of alternative or multiple means of presentation. 4.1.3 Use of simple and clear information 3 4.1.4 Highlighting information and marking of importance. 3 4.1.5 Limited amount of information and marking 3 4.1.6 Location of information 4 4.1.7 Additional marking and signage placement. 4 4.2 Design considerations required from human abilities and characteristics. 4 4.2.1 Luminance contrast. 4 4.2.2 Colour and colour combination 4 4.2.3 Letters and legibility 5 4.2.4 Graphic symbols and pictograms 6 4.2.5 Languages 6 4.2.6 Useoftables 6 4.2.7 Avoidance of glare. 6 4.2.8 Tactile marking 6 4.2.9 Braille signage 7 4.2.10 Auditory signals. 7 4.3 Design considerations specific to packaging 4.3.1 Opening... 4.3.2 Use 4.3.3 Storage. .8 4.3.4 Disposal 8 4.3.5 Others 9 4.4 Design considerations related to safety 5 Evaluation of information and marking 9 5.1 General 9 5.2 Instrument-based evaluation 9 5.3 User-based evaluation .10 6 Conformance. ..10 Annex A (informative) Types of disabilities for human functions ..11 Annex B (informative) Appropriate dimensions of tactile markings ..13 Annex C (informative) Designer's checklist ..14 Annex D (informative) Checklist for conformance with this document ..16 Bibliography ..18 @ IS0 2017 - All rights reserved ii