ISO INTERNATIONAL STANDARD 8000-62 First edition 2018-09 Data quality - Part 62: Data quality management: Organizational process maturity assessment: Application of standards relating to process assessment Qualitédes données - Partie 62: Gestion de la qualité des données: Evaluation de la maturité organisationnelle des processus: Application des normes relatives a I'évaluation des processus Reference number IS0 8000-62:2018(E) ISO @ IS0 2018 IS0 8000-62:2018(E) nobnogpglloolsiigqml COPYRIGHTPROTECTEDDOCUMENT @IS02018 All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting beloworIso'smemberbodyinthecountryoftherequester. ISO copyright office CP 40i:Ch.de Blandonnet 8 CH-1214 Vernier, Geneva Phone:+4122749 0111 Fax: +4122 749 09 47 Email: copyright@iso.org Website:www.iso.org Published in Switzerland ii @ IS0 2018 - All rights reserved IS0 8000-62:2018(E) Contents Page Foreword iv Introduction V 1 Scope .1 2 Normative references .1 3 Terms and definitions .2 4 Assessing organizational data quality management maturity 4.1 Purposeoforganizationalprocessmaturitylevels 2 4.2 Process capability levels and process attributes. 2 4.3 Rating process attributes and process capability 3 4.4 Scale of organizational data quality management maturity .4 4.4.1 General. 4 4.4.2 Maturity Level O: Immature 4 4.4.3 Maturity Level 1: Basic. 4 4.4.4 Maturity Level 2: Managed 5 4.4.5 Maturity Level 3: Established 5 4.4.6 Maturity Level 4: Predictable 5 4.4.7 Maturity Level 5: Innovating. 6 4.5 Deriving organizational process maturity level rating from process profiles 6 4.5.1 Rules for deriving organizational process maturity level ratings 6 4.5.2 Maturity Level 1: Basic. 7 4.5.3 Maturity Level 2: Managed 8 4.5.4 Maturity Level 3: Established 8 4.5.5 Maturity Level 4: Predictable 9 4.5.6 Maturity Level 5: Innovating 10 4.6 Assessment activities 4.7 Roles, responsibilities and competence 11 4.8 Assessment inputs. .12 4.9 Assessment outputs. .12 Annex A (informative) Document identification .13 Annex B (informative) Abbreviated labels for the processes in the process reference model....14 Annex C (informative) Example of assessing organizational data quality management maturity level. ..15 Bibliography 19 @ IS0 2018 - All rights reserved iii