INTERNATIONAL ISO/IEC STANDARD 30071-1 First edition 2019-05 Information technology Development of user interface accessibility - Part 1: Code of practice for creating accessible IcT products and services Technologies de I'information - Développement de I'accessibilité des interfaces utilisateur Partie 1: Code de bonnes pratiques pour créer des produits et services TIC accessibles Reference number TEC IS0/IEC 30071-1:2019(E) Tso @ IS0/IEC 2019 IS0/IEC30071-1:2019(E) COPYRIGHTPROTECTEDDOCUMENT @IS0/IEC2019 All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting below or ISO's member body in the country of the requester. ISO copyright office CP 401 · Ch. de Blandonnet 8 CH-1214 Vernier, Geneva Phone:+4122 749 0111 Fax: +41 22 749 09 47 Email: [email protected] Website: www.iso.org Published in Switzerland ii IS0/IEC2019-Allrightsreserved IS0/IEC30071-1:2019(E) Contents Page Foreword iv Introduction V 1 Scope 2 Normative references .1 3 Terms and definitions. .1 3.1 Accessibility and related definitions 2 3.2 Users and systems related definitions 3 3.3 Definitions relating to developing accessibility 4 4 Conformity .4 5 Introduction to IcT accessibility within an organization .5 6 Responsibilities and documentation for embedding accessibility of IcT systems within an organization. .5 6.1 Taking responsibility and setting policy 5 6.2 Contents of an organizational ICT accessibility policy .6 6.3 Organizational ICT accessibility goals.. 6 6.4 Accessibility considerations in the organization's IcT policies 7 Embedding ICT accessibility within the system development life cycle 7 7.1 Taking accessibility into account throughout ICT system development. 7 7.2 Making justifiable decisions on accessibility. .8 7.3 Assuring accessibility throughout the system life cycle .8 7.4 Creating accessibility logs and statements for each ICT system 9 7.5 Contents of an ICT system accessibility log. 9 7.6 Contents of an ICT system accessibility statement 10 8 Activities in IcT system development or procurement. .11 8.1 Performing and documenting accessibility activities. 11 8.2 Activities 11 8.2.1 Activity 1: Specify widest range of potential users 11 8.2.2 Activity 2: Specify user goals and tasks. 12 8.2.3 .12 Activity 3: Specify user accessibility needs 8.2.4 Activity 4: Specify accessibility requirements 13 8.2.5 Activity 5: Specify accessibility design approach 14 8.2.6 Activity 6: Ensure accessibility requirements are met 14 8.2.7 Activity 7: Ensure communication about accessibility 15 8.2.8 Activity 8: Ensure integration of accessibility in system updates .15 Annex A (informative) Applying the accessibility goals of IS0/IEC Guide 71:2014 .16 Annex B (informative) Application of Clause 8 .20 Annex C (informative) Sources of IcT accessibility guidelines .31 Annex D (informative) Accessibility testing methods ..34 Annex E (informative) Drivers of accessibility .36 Annex F (informative) Checklists for IS0/IEC 30071-1 .37 Bibliography 48 @ IS0/IEC 2019 - All rights reserved ii