ISO/TR TECHNICAL REPORT 21965 First edition 2019-03 Information and documentation Records management in enterprise architecture Information et documentation - Gestion des documents d'activite dans les architectures (des systemes d'information) d'entreprise Reference number ISO/TR 21965:2019(E) ISO @ IS0 2019 IS0/TR 21965:2019(E) COPYRIGHTPROTECTEDDOCUMENT @ ISO 2019 All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior written permission. Permission can be requested from either IsO at the address below or Iso's member body in the country of the requester. ISO copyright office CP 401 : Ch. de Blandonnet 8 CH-1214 Vernier, Geneva Phone: +4122 749 0111 Fax: +41 22 749 09 47 Email: [email protected] Website: www.iso.org Published in Switzerland ii @ IS0 2019 - All rights reserved IS0/TR 21965:2019(E) Contents Page Foreword ..iv Introduction ..V 1 Scope. .1 2 Normative references ..1 3 Terms and definitions ..1 4 Records management viewpoint purpose and content overview .1 4.1 Records management viewpoint purpose .7 4.2 Records management viewpoint and the ADM ..8 5 View: Records management business context and stakeholders ..8 5.1 Records management in the business context ..8 5.2 Records management stakeholders. ..9 6 View: Records management information ..11 7 View: Records management motivation - Goals. ..12 8 View: Records management motivation - Capability ..13 9 View: Records business management motivation - Architecture principles ..14 9.1 General. ..14 9.2 Records management architecture principles. ..17 10 View: Records management reference application scenarios. ..21 11 View: Records management strategy and implementation .23 12 Records management and the Architecture Development Method .24 12.1 General .24 12.2 Areas of concern for records management within enterprise architecture .25 12.3 Records management objectives by method phase. .26 Annex A (informative) Relationships to Iso records management standards ..28 Annex B (informative) Alignment of records management principles to Iso records managementstandard .29 Annex C (informative) Alignment with the TOGAF ADM Phase ..33 Annex D (informative) Other relevant Iso standards and international references ..44 Annex E (informative) Summary of ArchiMate 3.0 concepts and notation ..46 Annex F (informative) Archi - ArchiMate modelling tool ..47 Bibliography .48 @ IS0 2019 - All rights reserved iii