ISO/TR TECHNICAL REPORT 56004 First edition 2019-02 Innovation Management Assessment Guidance Evaluation du management de I'innovation - Lignes directrices Reference number IS0/TR56004:2019(E) Tso @IS02019 IS0/TR 56004:2019(E) COPYRIGHTPROTECTEDDOCUMENT @ IS0 2019 All rights reserved. Unless otherwise specified, or required in the context of its implementation, no part of this publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior written permission. Permission can be requested from either IsO at the address below or Iso's member body in the country of the requester. ISO copyright office CP 401 : Ch. de Blandonnet 8 CH-1214 Vernier, Geneva Phone: +41 22 749 01 11 Fax: +41 22 749 09 47 Email: copyright@iso.org Website: www.iso.org Published in Switzerland ii @ IS0 2019 - All rights reserved IS0/TR 56004:2019(E) Contents Page Foreword ..iv Introduction ..V 1 Scope. ..1 2 Normative references 3 Terms and definitions ..1 4 Reasons for carrying out an Innovation Management Assessment ..2 5 Choosing the Innovation Management Assessment approach .3 5.1 General .3 5.2 Understanding different approaches to Innovation Management Assessment. .3 5.2.1 Performance criteria for Innovation Management .5 5.2.2 Options for implementing the Innovation Management Assessment .6 5.3 Type and quality of Innovation Management Assessment output(s). 6 5.4 Formats of Innovation Management Assessment output(s) .7 6 The Innovation Management Assessment process .7 7 Prepare the Innovation Management Assessment .9 7.1 The Innovation Management Assessment's strategic intent and scope 7.2 Innovation Management Assessment's design suitable for the organization .10 7.3 Expected results of the Innovation Management Assessment .10 7.4 Performance metrics for the Innovation Management Assessment. .10 7.5 The resources required (internal and external) ..11 7.6 Organization's ability and willingness to change .11 7.7 Prepare for the set-up of the Innovation Management Assessment .11 Conduct the Innovation Management Assessment. ..13 8.1 Set-up of the tool(s) ..13 8.2 Data collection (quantitative and qualitative) .13 8.3 Dataanalysis .14 8.3.1 Data cleansing. ..14 8.3.2 Data interpretation and gap identification ..14 9 Conclude the Innovation Management Assessment ..15 9.1 Document findings.. ..15 9.2 Innovation Management Assessment report structure and conteni .15 9.2.1 Examples of the data analysis results organized by topic/theme 15 9.2.2 Examples of the data analysis results organized by urgency or complexity .16 9.3 Communication of the Innovation Management Assessment results .16 9.4 Recommendations for Innovation Management improvement. ..17 10 Improvement of the Innovation Management Assessment itself ..18 10.1 Recommendations for improving the Innovation Management Assessment. .18 10.2 Determine the roadmap for enhancing future Innovation Management Assessments. .18 10.3 Implement roadmap actions. 18 Annex A (informative) Principles of Innovation Management Assessment ..19 Annex B (informative) Presenting results from the Innovation Management Assessment (examples of visuals) ..26 Bibliography ..30 @ IS0 2019 - All rights reserved ii