ISO INTERNATIONAL STANDARD 18461 First edition 2016-03-01 International museum statistics Statistiques internationales des musées Reference number ISO 18461:2016(E) ISO International Organization for Standardization ZHEJIANG INST OF STANDARDIZATION C1 5956617 @ISO2016 ovided by IHS under li Not for Resale, 2016/4/26 03:08:00 No reproduction or networking permitted without license from IHS IS0 18461:2016(E) COPYRIGHTPROTECTEDDOCUMENT IS02016,PublishedinSwitzerland All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized otherwise in any form or by any means, electronic or mechanical, including photocopying, or posting on the internet or an intranet, without prior written permission. Permission can be requested from either ISO at the address below or ISO's member body in the country of the requester. ISOcopyrightoffice Ch. de Blandonnet 8 . CP 401 CH-1214 Vernier, Geneva, Switzerland Tel. +41 22 749 01 11 Fax +41 22 749 09 47 copyright@iso.org www.iso.org Intenationaibr PrganizationforStandardization icensee-ZHEJIANG INST OF STANDARDIZoISQ s.6 - All rights reserved Not for Resale, 2016/4/26 03:08:00 etworking permitted without license from IHS IS0 18461:2016(E) Contents Page Foreword ..V Introduction. ...vi 1 Scope. 2 Terms and definitions 2.1 General ..1 2.2 Types of museums. ..2 2.3 Governing authority of museums 4 2.4 Museum services and use ..5 2.5 Collections and processes relating to collections ..8 2.6 Access and facilities. .13 2.7 Income and expenditure .13 2.8 Management .14 2.9 Museumstaff ..16 3 Structure and tasks of museums. .16 3.1 General. .16 3.2 New technologies and digitizing ..17 3.3 Renewed interest in the visitor ..17 3.4 Intangible cultural heritage .17 3.5 Social impact of museums .18 4 Uses and benefits of museum statistics .18 4.1 Background .18 4.1.1 General. .18 4.1.2 Objectives .18 4.1.3 Quality ..18 4.2 Selection of statistics for the museum .19 4.3 Use of statistics .19 4.3.1 General .19 4.3.2 External communication ..19 4.4 Presenting statistics to stakeholders .19 5 Reporting statistical data .20 5.1 General 20 5.2 Time period to which data refer .20 5.3 Data estimated by sample .20 6 Collecting statistical data .21 6.1 General 21 6.2 Museums 21 6.2.1 Type of collection. .21 6.2.2 Geographical coverage of the collections. 21 6.2.3 Type of presentation (if applicable). 22 6.2.4 Governing authority .22 6.2.5 Ownership of the permanent collection 22 6.2.6 Counting sites of museums 23 6.3 Museum services and their use. .23 6.3.1 General. 23 6.3.2 Opening times 23 6.3.3 Entrance fees to permanent exhibitions 23 6.3.4 Visits. .24 6.3.5 Temporary physical exhibitions. 24 6.3.6 Virtual exhibitions .25 6.3.7 Events .25 6.3.8 Virtual events. .25 6.3.9 Guided tours 25 iii ISee=ZHEJIANG INST OF STANDARDIZATION C1 5956617 ithout license from IHS